wonbd's Privacy Policy

1.1 Information provided directly by you

When you register on wonbd, create an account, or use our services, we may collect the following personal information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID (NID) or passport number (for identity verification)
• Residential address and country
• Payment method details (bKash, Nagad, Rocket, or bank account details)
• Records of communication with our support team

1.2 Automatically collected information

When you use our platform, certain information is automatically collected through technical means:

• IP address and device identification information
• Browser type, version, and operating system
• Login and logout times and dates
• Page visits, clicks, and navigation patterns
• Game play history and betting records
• Cookie and session information

1.3 Information received from third parties

In some cases we may also collect information from legitimate third-party sources, such as payment providers (bKash, Nagad, Rocket), identity verification agencies, and fraud prevention service providers.

3.1 What cookies are and how we use them

Cookies are small text files stored on your device when you visit the wonbd website. They help us improve your browsing experience and ensure the proper functioning of the platform.

We use the following types of cookies:

• Essential cookies: To maintain login sessions and ensure security.
• Functional cookies: To remember your preferences and settings.
• Analytical cookies: For traffic analysis and service improvement.
• Security cookies: For fraud detection and prevention.

3.2 Cookie controls

You can block or delete cookies by changing your browser settings. However, please note that if you disable essential cookies, some features of the wonbd platform may not function properly.

5.1 Technical protection

wonbd uses the highest industry security standards to keep your personal information safe:

• SSL (Secure Sockets Layer) encryption — all data transmission is encrypted.
• Sensitive information stored using 256-bit encryption technology.
• Regular security audits and vulnerability testing.
• Two-Factor Authentication facility.
• Real-time monitoring to detect suspicious activity.
• Servers operated in secure data centres.

5.2 Organisational protection

Alongside technical measures, we also ensure security at the organisational level:

• Only authorised staff have access to your personal information.
• All staff are signatories to strict confidentiality agreements.
• Regular staff training on data protection.
• A rapid response plan in the event of a data breach.

5.3 Acknowledgement of limitations

We make every effort to protect your information, but no method on the internet is one hundred percent secure. If you notice any security issue, please inform our support team immediately.

7.1 Right of access and correction

You have the following rights regarding your personal information:

• Access: The right to know what information we hold about you.
• Correction: A request to correct inaccurate or incomplete information.
• Deletion: A request to delete your information in certain circumstances.
• Restriction of processing: A request to limit the processing of information in certain circumstances.
• Objection: The right to object to the processing of your information for specific reasons.
• Portability: A request to receive your information in a structured format.

7.2 How to exercise your rights

To exercise any of the above rights, you may contact us via our 24/7 live chat support or by email at [email protected]. We commit to responding within a reasonable time after receiving your request.

Before processing a request we will verify your identity, to ensure that no third party can access your information without your permission.

9.1 Right to update

wonbd reserves the right to change or update this Privacy Policy at any time. For significant changes, we will notify you via your registered email address or through a clear notice on the platform.

9.2 Use after changes

Continued use of our platform after the updated policy is published will be considered as your consent to the new policy. If you do not agree with the new policy, you will be given the option to close your account.